365aca Terms and Conditions

1.1 Introduction

365aca is an online betting and casino platform that provides various entertainment gaming services for users in Bangladesh, including cricket betting, slots, live casino, roulette, and blackjack. These terms and conditions ("Terms") govern the use of the 365aca website (https://365aca.cam) and all related services.

These terms and conditions form a legally binding agreement between you and 365aca. The terms take effect from the moment you create an account on the platform.

1.2 Definitions

• "Platform" means the 365aca website, mobile application, and all related services.
• "User" means any person who has registered for or is using this platform.
• "Account" means the user's personal profile and wallet.
• "Bonus" means any promotional funds or benefits provided by the platform.
• "Wagering Requirement" means the condition on the total amount to be wagered before a bonus can be withdrawn.
• "Taka" or "৳" means Bangladeshi Taka (BDT).

2.1 Age Eligibility

To open an account on 365aca and use any of its services, you must be 21 years of age or older. Use of this platform by anyone under the age of 21 is strictly prohibited.

We may at any time request identification or other proof for age verification. If a user creates an account using a false age, the account will be cancelled and all deposited funds may be forfeited.

2.2 Other Eligibility Requirements

• Each individual may create only one account. Creating multiple accounts is prohibited.
• You must register using your real identity and accurate information — providing false information is prohibited.
• 365aca officers and employees may not place bets on this platform.
• You must act in accordance with the applicable laws of Bangladesh.
• Using a VPN or proxy to bypass restrictions is prohibited.

3.1 Creating an Account

You must provide accurate and complete information at the time of registration. It is your responsibility to update any changes to the information provided in a timely manner. Providing false information will result in the account being suspended or cancelled.

3.2 Account Security

• Keep your account password completely confidential and do not share it with anyone else.
• If you suspect unauthorised access to your account, notify our support team immediately.
• 365aca will not be responsible for any loss resulting from third-party access.
• You may log in from multiple devices, but it is your responsibility to maintain the security of your account.

3.3 Account Verification (KYC)

365aca may at any time request documents to verify your identity. The following documents may typically be required:

• National ID card (NID) or a copy of your passport
• Proof of deposit or withdrawal method (such as a screenshot of your bKash or Nagad account)
• Proof of recent address

Withdrawals may be placed on hold until KYC verification is complete.

4.1 Deposit Terms

Deposited funds must be sent only from a payment method you personally own. Funds sent from a third-party account will not be accepted and will be returned.

4.2 Withdrawal Terms

Withdrawals will always be processed using the same method that was used to make the deposit. The withdrawal process may be delayed due to KYC verification or other security checks.

4.3 Fraud Prevention

• If a suspicious transaction is identified, the account may be temporarily suspended for investigation.
• Claiming bonuses on multiple accounts from the same household, device, or IP address is prohibited.
• Any attempt at money laundering or fraud, if detected, will result in legal action.

5.1 Welcome Bonus

365aca offers new members a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. A 20x wagering requirement applies to use the bonus.

5.2 General Bonus Terms

• The specified wagering requirement must be met before a bonus can be withdrawn.
• Bonus funds cannot be withdrawn directly — they may only be used to play games.
• Multiple bonus offers cannot be claimed at the same time unless specifically stated.
• 365aca reserves the right to modify, suspend, or cancel any bonus offer at any time.
• In cases of bonus abuse or breach of terms, the bonus and any associated winnings may be cancelled.

5.3 VIP Program

The 365aca VIP program has four tiers, and each tier comes with a weekly cashback benefit:

Your VIP tier is determined based on your activity and contribution. VIP members enjoy special benefits and priority service.

6.1 General Gaming Terms

• The results of all games are determined by a neutral algorithm (Random Number Generator) and are completely fair.
• If a technical fault causes an abnormal result in a game, that round will be considered void.
• Once a bet has been confirmed, it cannot be changed.
• Using any software or bots while playing games is strictly prohibited.
• In the event of a dispute over any game result, our server logs will be considered final.

6.2 Special Terms for Cricket Betting

• If a match is cancelled before it starts due to weather or any other reason, the bet amount will be refunded.
• 365aca will not be responsible for missed bets in live betting caused by internet disruption.
• Betting is available on BPL, IPL, T20 World Cup, ICC tournaments, and other international cricket events.
• The results of bets on matches involved in fixing or manipulation may be cancelled.

6.3 Prohibited Conduct

• Exploiting software or technical faults to gain an unfair advantage.
• Colluding with other users to influence the outcome of a game.
• Participating in match fixing or any form of fraudulent activity.
• Attempting to earn risk-free profit by placing bets on opposing sides of the same event (arbitrage).

7.1 Tools to Protect Yourself

365aca is committed to helping you play responsibly. The following features are available on our platform:

• Option to set deposit limits (daily, weekly, monthly)
• Option to take a temporary break (cooling-off period)
• Self-exclusion process — closing the account for a set period of time
• Reality check reminders

To use these features, contact our support team via 24/7 live chat.

7.2 Protection of Minors

This platform is for users aged 21+ only. Parents and guardians are advised to take the necessary steps to prevent minors in the household from accessing this website. Please visit the Responsible Gaming page.

8.1 Data Collection and Use

Details on how your personal information is collected, stored, and used can be found in our Privacy Policy. 365aca uses your information for the following purposes:

• To create and manage your account
• To process and verify transactions
• To prevent fraud and money laundering
• To provide customer support
• To meet the requirements of applicable laws and regulatory bodies

8.2 Data Security

365aca uses SSL encryption and industry-standard security technology to protect your information. Your information may be shared with third parties only to fulfil legal obligations or where strictly necessary for the operation of services.

9.1 Limitation of Liability

• 365aca will not be held liable for any loss arising from technical issues, internet disruptions, or interruptions to third-party services.
• We take every care to ensure the accuracy of information provided on the site, but we cannot guarantee complete accuracy.
• You are solely responsible for your betting decisions and any gaming losses.
• 365aca is not liable for any issues caused by unforeseen circumstances or events beyond our control.

9.2 Severability Clause

If any clause of these terms and conditions is found to be legally invalid or unenforceable, that clause will be removed or amended. All remaining clauses will continue to be fully effective and enforceable.

10.1 Account Closure by 365aca

365aca may temporarily suspend or permanently close your account under any of the following circumstances:

• Violation of any part of these terms and conditions
• Registering with false information
• Suspicion of fraud, deception, or money laundering
• Using multiple accounts
• Misuse of bonuses
• In the event of a court order or legal requirement

10.2 Account Closure by the User

You may close your account at any time. Before closing your account, please ensure that all open bets have been settled and that your balance has been withdrawn once any wagering requirements have been met. To close your account, contact our 24/7 live chat support or email us at [email protected].

11.1 Right to Amend Terms and Conditions

365aca reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will post a notice on the platform or inform you by email. Continued use of the platform after any changes will be taken to mean that you have accepted the updated terms and conditions.

11.2 Dispute Resolution

For any dispute or complaint, please first attempt to resolve the matter through our support team. How to submit a dispute:

• Submit your complaint directly via 24/7 live chat
• Send a detailed complaint to [email protected]
• Disputes must be submitted within 30 days of the date of the incident
• Server logs and data will be treated as conclusive evidence

11.3 Applicable Law

The interpretation and application of these terms and conditions will follow prevailing international gaming laws and regulations. Any legal disputes will be resolved through the appropriate international jurisdiction.

If you have any questions or need clarification about these terms and conditions, please get in touch with us. Our support team is available in Bengali 24 hours a day, 7 days a week.

• Live Chat: Direct support in Bengali, 24/7
• Email: [email protected]

For more information, please visit our FAQ, Privacy Policy, and Responsible Gaming pages.